Doorstep Apostille Service — We Come to You Anywhere in Singapore

How doorstep apostille works

1. 1Send us a photo first. We confirm the route before anyone travels, so a wasted trip is unlikely.
2. 2Choose a slot. Pick a collection window at your address. If a notary must witness a signature, we book the notary for the same slot.
3. 3Hand over or sign. Our rider collects public documents such as an ICA birth certificate against a signed receipt. If signing is needed, the notary checks the signer's identity, witnesses the signature and completes the notarial certificate on the spot.
4. 4We go to SAL. We lodge the document at SAL's counter, which returns it over the counter. For non-Hague countries we also handle the embassy stage.
5. 5We bring it back. You receive the finished document by hand or by courier to any Singapore address. You can check the apostille on SAL's online register.

For public documents that go straight to SAL, nobody needs to sign anything. Just leave the envelope with a family member, your condo security desk or your office reception, once we have agreed this with you.

When a notary needs to visit in person

A notary must be physically present when a private document is signed or declared. Typical examples are:

• a power of attorney for property or bank matters overseas
• a statutory declaration of single status for marriage abroad
• a travel consent letter for a child travelling with one parent
• board resolutions or declarations signed by company directors
• a certified passport copy, where the notary compares the copy against the original passport

The notary normally needs to see the document signed, so please leave documents unsigned until they arrive. If your document is in a language other than English, tell us beforehand. Our partner notaries can witness a signature on it when the signer understands the content and an English translation is provided, which we can arrange. The final decision rests with the notary.

Public documents are different. An ICA birth certificate or ROM marriage certificate does not need a notary at all. It goes straight to SAL, which is why a rider rather than a notary collects it.

Areas we cover across Singapore

We collect and deliver islandwide. Common areas include:

Addresses in the CBD and near our Suntec Tower One office can often be served faster. Restricted sites, such as secure office buildings, military camps or Jurong Island, may need access arrangements, so let us know when you book.

Hospital, nursing home and hotel visits

Hospital bedside and nursing homes. We can arrange a notary to visit a signer in hospital or a nursing home. The notary must be satisfied that the signer knows who they are, understands the document and is signing freely. For a patient who is very unwell or elderly, the notary may ask for a recent doctor's memo confirming the patient can understand and make decisions. Please check visiting hours and any ward rules with the hospital before we book.

If the signer cannot physically sign, tell us in advance. Whether another method is acceptable depends on the document and the destination country, and the notary decides.

Hotels and serviced apartments. Guests staying in Singapore short-term can meet the notary in the hotel lobby or a meeting room. Bring your original passport. We return finished documents to your hotel before your check-out date where the timing allows.

Homes. We visit HDB flats, condominiums and landed homes. For elderly parents signing a power of attorney, family members can be present, but the notary may speak to the signer alone for a few minutes to confirm they are acting of their own free will.

Doorstep pickup charges and timing

Government fees stay exactly the same whether you visit our office or we come to you. The doorstep part adds:

• a pickup and return fee, from SGD 20 per order, plus SGD 15 for Sentosa addresses
• a mobile notary visit, from SGD 69 per visit, when a notary must travel to you
• an evening or weekend supplement, from SGD 29, for notary appointments outside weekday daytime hours

Timing depends on the slot and the route. A collection made before 11am on a working day can be lodged at SAL the same day. A collection made before 5pm is lodged on the next working day. Most documents are back with you within 1–2 working days. Collections on weekends or public holidays are lodged on the next working day, because SAL's counter is open Monday to Friday only. Embassy stages add their own processing time.

See the full cost breakdown on our apostille price page. If your deadline is today, our same-day apostille service explains cut-offs, and companies with frequent needs can use our corporate apostille service.